Accept office calls from anywhere; your desk, in the comfort of your own home, or even during.
Interactive voice response can satisfy up to 65% of your customers incoming calls, offering.
Auto Attendance, allowing calls to be passed straight through to call handler, offering.
Remove the tie to office hours and desk representation; Emerald cloud system, available.
Emeralds 24/7 support centre offers our customers reliable service, ensuring that their business is constantly supported.
Interactive voice response, auto attendance and call recording integration are just a few of the ways that Emerald improve.
Accept, review and monitor all customer communication via Emerald’s exclusive mobile application; compatible with VOIP software.
Cut the ties to your desk and answer client calls from anywhere; utilising broadband networks, Emerald Telecom Ltd uses voice.